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Q: Where do the leathers / fabrics come from?

A: We source all of our leathers from only the highest quality suppliers who have tanneries in Chiampo - Italy, Brasil, the Far East and South America.  Our fabric chenilles, flat weaves and velvets are sourced from quality mills based in Ireland, Europe and the Far East.

Q: What type of foam / fillings do you use?

A: We use superior quality Super Bultex® foam on our foam filled seating. We produce and blow our own fibres in our purpose built fibre blowing plant. We also use high quality Dacron® on all other padded areas.

Q: Is everything made in the UK?

A: Yes... it certainly is! Everything, from frames to finished upholstered goods, is produced at our factories based in the UK. We also source all our materials from the UK too – aside from the excellent quality leathers and fabrics.

Q: What guarantees do you offer?

A: We pride ourselves on the quality of our manufacturing – we’ve been making quality furniture for well over 30 years and have produced for pretty much any name on the High Street you can think of. All our furniture carries a full 12-month manufacturer’s guarantee against faulty workmanship and materials.

Q: How long will I have to wait for my furniture?

A: Our sofas are handmade to order and may take up to 6 weeks or more to manufacture. We undertake to deliver your completed furniture to you as soon as is convenient after it has been cleared by our quality control team.

Q: Do you hold ‘stock’ items?

A: Special clearance items, ex-display or showroom items are occasionally available from stock – this can allow for much quicker delivery times. Please view our Clearance Specials page or contact us on 01656 725 525 to discuss your requirements.

Q: Should I do anything to protect and clean my furniture?

A: Our furniture is easy to keep clean. Usually a wipe down with a damp cloth is all that is needed to keep your furniture looking great. At your own discretion you may purchase and use a leather nourishing crème or cleaning kit to care for your furniture.  We advise you do not use any cleaning agents on any of our products – they can not only affect colour but can also inhibit the fire retardancy of the product.

Q: Do you offer trade discounts?

A: We offer discounts to designers, trade clients and other institutions. We'd be more than happy to discuss your requirements – please call us on 01656 725 525 or email us at trade@designer-sofas.co.uk.

Q: Can I visit your showroom?

A: Yes you can visit our showroom, which is based at Millers Avenue, Brynmenyn Industrial Estate, Brynmenyn, Near Bridgend, South Wales, CF32 9TD. The showroom telephone number is 01656 725 525.